
Version 5.6 219 November 2008
SIP User's Manual 3. Web-Based Management
3.6.1 Status & Diagnostics
The Status & Diagnostics menu is used to view and monitor the device's channels, Syslog
messages, hardware and software product information, and to assess the device's statistics
and IP connectivity information. This menu includes the following page items:
Message Log (refer to ''Viewing the Device's Syslog Messages'' on page 219)
Ethernet Port
Information (refer to ''Viewing Ethernet Port Information'' on page 220)
Ac
tive IP Interfaces (refer to ''Viewing Active IP Interfaces'' on page 220)
Device Information (refer
to ''Viewing Device Information'' on page 221)
Perform
ance Statistics (refer to ''Viewing Performance Statistics'' on page 222)
Active Alarms (refe
r to ''Viewing Active Alarms'' on page 222)
3.6.1.1 Viewing the Device's Syslog Messages
The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (txt) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note: It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the Product Reference
Manual).
¾ To activate the Message Log, take these 3 steps:
1. In the 'Advanced Parameters' page (refer ''Advanced Parameter'' on page 129), set the
parameter 'Debug Level' (or ini file parameter GwDebugLevel) to 6. This parameter
determines the Syslog logging level in the range 0 to 6, where 6 is the highest level.
2. Open the 'Message Log' page (Status & Diagnostics tab > Status & Diagnostics
menu > Message Log page item); the 'Message Log' page is displayed and the log is
activated.
Figure 3-109: Message Log Screen
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